{"id":272,"date":"2016-10-10T16:45:47","date_gmt":"2016-10-10T14:45:47","guid":{"rendered":"https:\/\/www.linkbus-alps.com\/en\/?page_id=272"},"modified":"2025-09-05T09:16:34","modified_gmt":"2025-09-05T07:16:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.linkbus-alps.com\/en\/faq\/","title":{"rendered":"LINKBUS | FAQ"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"157\" src=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/bandeau-FAQ-01-1024x157.png\" alt=\"\" class=\"wp-image-80499\" style=\"aspect-ratio:6.522292993630574;width:928px;height:auto\" srcset=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/bandeau-FAQ-01-1024x157.png 1024w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/bandeau-FAQ-01-600x92.png 600w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/bandeau-FAQ-01-300x46.png 300w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/bandeau-FAQ-01-768x118.png 768w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/bandeau-FAQ-01-1536x236.png 1536w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/bandeau-FAQ-01-360x55.png 360w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/bandeau-FAQ-01-480x74.png 480w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/bandeau-FAQ-01-1200x184.png 1200w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/bandeau-FAQ-01.png 1575w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"201\" height=\"379\" src=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-01.png\" alt=\"\" class=\"wp-image-80474\" style=\"aspect-ratio:0.5303430079155673;width:199px;height:auto\" srcset=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-01.png 201w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-01-159x300.png 159w\" sizes=\"(max-width: 201px) 100vw, 201px\" \/><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\">How to make a reservation<\/h2>\n\n\n\n<p>To book your ticket, select your times in the search module at the top of the page, according to the arrival or departure of your plane.<\/p>\n\n\n\n<ul>\n<li>Enter your departure and arrival points and confirm.<\/li>\n\n\n\n<li>Book online with secure payment.<\/li>\n\n\n\n<li>You'll receive your e-ticket by e-mail, so all you have to do is print it out and put it in your suitcase, or present the e-ticket on your smartphone!<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any questions or require further information, please contact us at <strong>info@resalp.fr<\/strong><\/p>\n\n\n\n<p><em><strong>Please note that if you do not have your E-ticket, we cannot guarantee availability on board the vehicles.<\/strong><\/em><\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"201\" height=\"379\" src=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-07.png\" alt=\"\" class=\"wp-image-80479\" style=\"aspect-ratio:0.5303430079155673;width:199px;height:auto\" srcset=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-07.png 201w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-07-159x300.png 159w\" sizes=\"(max-width: 201px) 100vw, 201px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\">How do I pay for my reservation?<\/h2>\n\n\n\n<p>You can pay for your ticket online.<br\/>Once you have chosen your ticket, proceed to payment by credit card by filling in your credit card details. Payment is secure.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-9 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"201\" height=\"379\" src=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-04.png\" alt=\"\" class=\"wp-image-80484\" style=\"aspect-ratio:0.5303430079155673;width:199px;height:auto\" srcset=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-04.png 201w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-04-159x300.png 159w\" sizes=\"(max-width: 201px) 100vw, 201px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\">What should I do if I have problems booking online?<\/h2>\n\n\n\n<p>If you encounter any problems with your booking, there are several solutions: try again using a different web browser.<br\/>If this still doesn't work, please call us on +33(4) 92 20 47 50.<\/p>\n\n\n\n<p>If you do not receive your order confirmation by e-mail, please check your \"spam\" folder, as the message may have been sent there.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-12 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"201\" height=\"379\" src=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-06.png\" alt=\"\" class=\"wp-image-80488\" style=\"aspect-ratio:0.5303430079155673;width:199px;height:auto\" srcset=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-06.png 201w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-06-159x300.png 159w\" sizes=\"(max-width: 201px) 100vw, 201px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\">How do e-tickets work?<\/h2>\n\n\n\n<p>E-tickets must be presented to the driver on a cell phone, or you can print them out.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-15 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"201\" height=\"379\" src=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-03.png\" alt=\"\" class=\"wp-image-80491\" style=\"aspect-ratio:0.5303430079155673;width:199px;height:auto\" srcset=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-03.png 201w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-03-159x300.png 159w\" sizes=\"(max-width: 201px) 100vw, 201px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\">What documents do I need to present when the bus leaves?<\/h2>\n\n\n\n<p>Tickets must be shown to board the coach, and proof of identity is required on board, in the event of checks between France and Italy.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-18 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"201\" height=\"379\" src=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-05.png\" alt=\"\" class=\"wp-image-80494\" style=\"aspect-ratio:0.5303430079155673;width:199px;height:auto\" srcset=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-05.png 201w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-05-159x300.png 159w\" sizes=\"(max-width: 201px) 100vw, 201px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\">Are coaches accessible to people with reduced mobility?<\/h2>\n\n\n\n<p>If you have reduced mobility, you can travel with our coaches. Just let us know by e-mail <a href=\"mailto:info@linkbus-alps.com\" target=\"_blank\" rel=\"noopener\" title=\"\">info@resalp.fr<\/a> or by phone 04.92.20.47.50<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-21 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"201\" height=\"379\" src=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-04-1.png\" alt=\"\" class=\"wp-image-80496\" style=\"aspect-ratio:0.5303430079155673;width:199px;height:auto\" srcset=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-04-1.png 201w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/ELMT-FAQ-04-1-159x300.png 159w\" sizes=\"(max-width: 201px) 100vw, 201px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\">Are dogs allowed on the bus?<\/h2>\n\n\n\n<p>Dogs are allowed, on a leash and muzzled, at the driver's discretion.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h1 class=\"wp-block-heading has-text-align-center\">\u2192 Comment aller \u00e0 ?<\/h1>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-25 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.linkbus-alps.com\/montgenevre\/montgenevre\/\"><img decoding=\"async\" loading=\"lazy\" width=\"157\" height=\"157\" src=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/BOUTON-commet-aller-a_Plan-de-travail-1-01.png\" alt=\"\" class=\"wp-image-80968\" srcset=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/BOUTON-commet-aller-a_Plan-de-travail-1-01.png 157w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/BOUTON-commet-aller-a_Plan-de-travail-1-01-150x150.png 150w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/BOUTON-commet-aller-a_Plan-de-travail-1-01-100x100.png 100w\" sizes=\"(max-width: 157px) 100vw, 157px\" \/><\/a><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.linkbus-alps.com\/serre-chevalier\/\"><img decoding=\"async\" loading=\"lazy\" width=\"157\" height=\"157\" src=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/BOUTON-commet-aller-a_Plan-de-travail-1-02.png\" alt=\"\" class=\"wp-image-80970\" srcset=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/BOUTON-commet-aller-a_Plan-de-travail-1-02.png 157w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/BOUTON-commet-aller-a_Plan-de-travail-1-02-150x150.png 150w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/BOUTON-commet-aller-a_Plan-de-travail-1-02-100x100.png 100w\" sizes=\"(max-width: 157px) 100vw, 157px\" \/><\/a><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.linkbus-alps.com\/la-grave\/\"><img decoding=\"async\" loading=\"lazy\" width=\"157\" height=\"157\" src=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/BOUTON-commet-aller-a_Plan-de-travail-1-03.png\" alt=\"\" class=\"wp-image-80972\" srcset=\"https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/BOUTON-commet-aller-a_Plan-de-travail-1-03.png 157w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/BOUTON-commet-aller-a_Plan-de-travail-1-03-150x150.png 150w, https:\/\/www.linkbus-alps.com\/wp-content\/uploads\/2024\/07\/BOUTON-commet-aller-a_Plan-de-travail-1-03-100x100.png 100w\" sizes=\"(max-width: 157px) 100vw, 157px\" \/><\/a><\/figure><\/div><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p class=\"excerpt\">How to make a reservation To book your ticket, select your times in the search module at the top of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.linkbus-alps.com\/en\/wp-json\/wp\/v2\/pages\/272"}],"collection":[{"href":"https:\/\/www.linkbus-alps.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.linkbus-alps.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.linkbus-alps.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.linkbus-alps.com\/en\/wp-json\/wp\/v2\/comments?post=272"}],"version-history":[{"count":14,"href":"https:\/\/www.linkbus-alps.com\/en\/wp-json\/wp\/v2\/pages\/272\/revisions"}],"predecessor-version":[{"id":95441,"href":"https:\/\/www.linkbus-alps.com\/en\/wp-json\/wp\/v2\/pages\/272\/revisions\/95441"}],"wp:attachment":[{"href":"https:\/\/www.linkbus-alps.com\/en\/wp-json\/wp\/v2\/media?parent=272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}